Last Updated November 2024

Thank you for visiting Springer Publishing, LLC ("SPC").

We at SPC are committed to protecting the information that you share with us, and explaining how we collect, process, and share that information online.

This Website Privacy Policy applies to information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your device ("Personal Information”)  collected on websites, mobile applications, or controlled widgets embedded in communication platforms with a link to this Privacy Policy (“Sites”) or otherwise engage with us online or offline (collectively our "Services"). Personal Information does not include information that is publicly available, de-identified, or aggregate as defined by applicable laws. This Policy also doesn’t apply to any Sites maintained or operated by other companies or linked to our Sites. It covers how we collect, use, and share that Personal Information as of the date that this Privacy Policy is posted. Additionally, this Policy does not apply to Personal Information we collect from applicants, employees, or independent contractors.

Residents of certain states may have additional rights concerning their Personal Information under the laws of those states. If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah or Virginia, please refer to the "Additional Privacy Information for Certain Jurisdictions” section below.

Depending on the site you visit or service provided we receive and store certain types of information from you. 

Sources of Personal Information.

We generally collect Personal Information from the following categories of sources: 

• Directly from you when you:
  • Ask to register for an account with us;
  • Sign up for newsletters;
  • Purchase our products at one of our online stores;
  • Participate in promotions or surveys;
  • Submit comments, reviews, or other user-generated content;
  • Connect or interact with us through social networks (e.g., Facebook, Google+, Twitter); and
  • Request customer or technical support.
• Automatically, when you user our Sites, as described in more detail below.
• From service providers and other third parties, pursuant to our agreements with these parties.

Categories of Personal Information We Collect. 

We collect the following categories of Personal Information:

• Identifiers. We collect your name, phone number, email address, mailing address. If you visit our website or use our mobile applications, we collect information about your device including a device ID, IP address, or similar device identifiers. If you use our mobile applications,  we may also collect attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
• Customer Records and Account Details. If you register for an account through our Sites, we also collect your username and password, as well as other information you provide to us related to your account.
• Commercial Information. When you register for or use our Services, we may collect records of your personal property and Services purchased, including your payment card information, including your name, expiration date, authentication code, and billing address. We will securely transmit this information consistent with payment card industry rules to the appropriate payment facilitators. We may offer you the option to save information about the method and choice of payment on our Site. 
• Geolocation. If you visit our Sites, we may collect geolocation information from your IP address, which links to the region you live in, or if your location settings on your device are set to share your location with us. Depending on the permissions you’ve granted and other factors, we may receive information about your location when you download or use apps created by our Sites, including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals.
• Internet and Network Activity. As described in more detail under the "Do We Advertise Online", if you visit our website or use the mobile application, we may collect information about your browsing and search history, interaction with the features of our Services, and responses to advertisements. Additionally, we may collect information such as the name of your mobile operator or ISP, browser type, language and time zone. Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.

If you can’t or choose not to provide us with the Personal Information we reasonably require, we may be unable to provide you with the information or services you have requested.

We process and share your Personal Information to the extent reasonably necessary to fulfill your requests and our business purposes. When we disclose Personal Information to external entities to perform support services for us, they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to offer you other products and services. We may also use and disclose certain Personal Information to our corporate affiliates and others for any purpose allowed by law.

SPC Business Activities. We process and may disclose your Personal Information to others to:

• Respond to your questions, complaints, or reviews of our product or services;
• Administer contests, promotions, or surveys;
• Send you communications about online transactions, product information, ads and promotions, electronic newsletters, or other notices or offers tailored to you;
• Provide you with more personalized content, and track the effectiveness of our advertising campaigns;
• Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities;
• Help us run our business; or
• For any other everyday business purposes, such as product development and Site administration.

We may disclose Personal Information to the following parties:

• Authorized Service Providers. We use other companies and individuals to perform certain functions on our behalf. Those functions include payment card processors, shipping vendors, call-center support, analyzing or hosting data on cloud-based servers, and other companies that help us improve our products and services. We may disclose your Personal Information to these companies and other individuals performing services in the United States or other locations where SPC conducts business.
• Purchasers in the Sale of the Business. If we sell all or part of our business, Personal Information may be transferred to the purchaser in connection with that transaction. We will use reasonable efforts to include contractual provisions that require the purchaser to treat your Personal Information consistent with the terms of this Privacy Policy.
• Other Disclosures. We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Terms of Use or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. 

If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by clicking the unsubscribe link at the bottom of the message. You can also log-in to your account to opt-out and update your marketing preferences at any time. Even after you opt-out or update your marketing preferences, please allow us sufficient time to process your marketing preferences. It may take up to 10 days to process your e-mail related requests, and up to 30 days for all other marketing-related requests. And even after you’ve opt-out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, returns or product-related inquiries, surveys or recalls, or any questions regarding a specific order.

We and our service providers use cookies, pixels, and other tracking mechanisms to track information about your use of our Sites. You can adjust your cookie settings on our Sites by clicking the "Your Privacy Choices" link at the bottom of our website homepage

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browsers. Some cookies allow us to make it easier for you to navigate our Sites, while others are used to enable a faster log-in process or to allow us to track your activities at our website. 

Clear GIFs, Pixel Tags, and other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Sites to, among other things, track the activities of Site visitors and app users, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Third-Party Analytics. We use third-party tools and applications, such as Google Analytics, to evaluate usage of our Sites and apps. We also may use other analytic means to evaluate our Sites. We use these tools to help us improve our Sites' and apps’ performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons, to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

You can update the shipping or billing information, as well as other Personal Information, you provided to us by logging-in to the My Account page, and making the appropriate changes or corrections yourself by clicking the edit button next to “Contact Information.” You can also update your newsletter preferences by logging-in to the My Account page or contact us directly at the address below. If you wish to de-activate your account, you may do so by contacting our customer support team at cs@springerpub.com. Once you do so, your account will then be de-activated on a going-forward basis, although certain Personal Information may still be retained to the extent necessary to fulfill our legitimate business needs, comply with applicable law, resolve disputes, and enforce our agreements.

Residents of some U.S. states, including Colorado, Connecticut, Delaware, Iowa, Maryland (beginning in October of 2025), Montana, Minnesota, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee (beginning in July of 2025), Texas, Utah, and Virginia, may also have rights under applicable privacy laws, subject to certain limitations, which may include:

• Access. To confirm whether we are processing your Personal Information and to obtain a copy of your Personal Information in a portable and, to the extent technically feasible, readily usable format. Note that you may access the Personal Information associated with your account and orders as described above under "How Can You Access, Update, or Block Your Personal Information?"
• Deletion. To delete your Personal Information provided to or obtained by us.
• Correction. The right to correct inaccuracies in your Personal Information, taking into account the nature and purposes of the processing of the Personal Information. Note that you may edit the Personal Information associated with your account and orders as described above under "How Can You Access, Update, or Block Your Personal Information?"
• Opt-Out. To opt out of certain types of processing, including:
  • To opt out of the “sale” of your Personal Information;
  • To opt out of targeted advertising by us; and
  • To opt out of any automated processing of Personal Information for purposes of making decisions that produce legal or similarly significant effects.

How to Exercise Your Privacy Rights

To submit a request to exercise these rights you may use one of the following three methods:

• DSAR Form
• Telephone: (212) 431-4370
• Mail:
  • Springer Publishing
    Attn.: Privacy Office
    902 Carnegie Center Drive,
    Princeton NJ 08540

For all requests, please clearly state that the request is related to “Your [State] Privacy Rights,” indicate which type of request you are making. Please provide us with the following information: (1) first and last name; (2) email address; and (3) zip code. We will take steps to verify your request by matching the information provided by you with the information we have in our records. If we are unable to adequately verify a request, we will notify the requestor.

We may deny your request if (1) we are not reasonably capable of associating your request with the Personal Information or it would be unreasonably burdensome for us to associate your request with the Personal Information; (2) we do not use the Personal Information to recognize or respond to you specifically or associate the Personal Information with other Personal Information about you; and (3) we do not sell the Personal Information to any third party or otherwise voluntarily disclose the Personal Information to any third party other than a processor, except as otherwise permitted under applicable law.

To opt out of sales and targeted advertising by us, you can adjust your cookies settings by clicking the "Your Privacy Choices" link at the bottom of our website homepage or download an opt-out preference signal, such as the "global privacy control" (or GPC). We will respond to your request as required under the applicable privacy law(s).

If we decline to take action regarding your request, you may have the right to appeal. We will notify you providing our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact your state’s Attorney General to submit a complaint.

If you are a California Resident, you may have additional rights under the California Consumer Privacy Act ("CCPA").

The Right to Know/Access

With respect to the Personal Information we have collected about you, you may have the right to request more information about how we have treated your Personal Information in the past 12 months, including:

• The categories of Personal Information we collected about you;
• The categories of sources from which we collected that information;
• Our business or commercial purpose for collecting or selling that information;
• The categories of third parties with whom we shared that information; and
• The specific pieces of Personal Information we collected about you.

The categories of Personal Information we collect, our purposes for using Personal Information, and parties to whom we may disclose Personal Information are described in this Privacy Policy above.

Note that you may access the Personal Information associated with your account and orders as described above under "How Can You Access, Update, or Block Your Personal Information?"

The Right to Delete

Under certain conditions, you have the right to request that we delete your Personal Information. Please note that simply logging out or uninstalling an app does not delete your account or the Personal Information we may have collected.

The Right to Correct

You have the right to request that we correct inaccuracies in your Personal Information. Note that you may edit the Personal Information associated with your account and orders as described above under "How Can You Access, Update, or Block Your Personal Information?"

The Right to Opt-Out

California residents may have the right to opt-out of “sales” or “sharing” of their Personal Information under the CCPA. The CCPA defines a “sale” as disclosing or making available to a third-party Personal Information in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available Personal Information to a third party for purposes of cross-context behavioral advertising. While we do not receive monetary compensation from third parties when we disclose Personal Information, we may disclose the following categories of Personal Information with third-party advertising companies, marketing companies, social media platforms, and analytics partners for targeted advertising, marketing, and campaign management purposes: identifiers, internet and network activity information, and other information about how you interact with our websites or mobile applications. This may be considered a “sale” or “sharing” as broadly defined by the CCPA.

You can request to opt out of “sales” or “sharing” of your Personal Information by clicking the “Your Privacy Choices” link in the website footer, to turn off targeted advertising cookies. Please note that your cookie settings are device and browser specific—so, if you come to our website from another device or browser, you will need to reapply your settings. Please note that submitting an opt out request will only opt you out of disclosures that are considered “sales” or “sharing” under the CCPA, but it will not opt out of other disclosures, such as to our service providers.

You may also opt-out of “sales” and “sharing” of your Personal Information, through the use of an opt-out preference signal. If our website detects that your browser or device is transmitting an opt-out preference signal, such as the “global privacy control”—or GPC— signal, we will opt that browser or device out of cookies on our website that result in a “sale” or “sharing” of your Personal Information. Please note, if you come to our website from a different device or a different browser on the same device, you will need to opt out, or use an opt-out preference signal, for that browser and/or device as well.

We do not sell or share sensitive personal information, nor do we sell or share any Personal Information about individuals who we know are under sixteen (16) years old.

Right to Limit Use and Disclosure

Subject to certain conditions and exceptions, you may have the right to limit the use and disclosure of “Sensitive Personal Information,” as defined under the CPRA. However, we do not engage in activities that require us to comply with requests made pursuant to this right.

The Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising any of these rights.

How to Exercise Your California Privacy Rights

To submit a request to exercise these rights you may use one of the following three methods:

• CCPA Form
• Telephone: (212) 431-4370
• Mail:
  • Springer Publishing
    Attn.: Privacy Office
    902 Carnegie Center Drive,
    Princeton NJ 08540

For all requests, please clearly state that the request is related to “Your California Privacy Rights,” indicate which type of request you are making, and provide your name, street address, city, state, zip code and an e-mail address or phone number where you may be contacted. We are not responsible for notices that are not labeled or sent properly or that do not include complete information.

Designating an Authorized Agent

You may designate someone to submit requests and act on your behalf (an "Authorized Agent"). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.

Retention of Personal Information

We retain your Personal Information for as long as needed, or permitted, based on the reason we obtained it (consistent with applicable law). When deciding how long to keep your Personal Information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period of time before we can delete them) or whether we have taken any legal positions that require data retention (e.g., issued any legal holds or otherwise need to preserve data). From time to time, we may also deidentify your Personal Information, retain it, and use it for a business purpose in compliance with CCPA.

Our Sites are not intended for minors. We do not knowingly collect any Personal Information from children under the age of 13 or knowingly track the use of our Sites by minors.

SPC is based in the United States. If you decide to use this Site, your Personal Information may be transferred to the United States, and processed according to the terms described in this Privacy Policy. The laws in the United States may not be considered adequate by authorities in your home country. If you prefer not to have your Personal Information transferred to the United States, don’t use this Site. Otherwise, by using this Site, you expressly consent and authorize SPC to transfer your Personal Information to destinations outside your home country as we see necessary to run our business, and process it according to the terms of this Privacy Policy.

Our postal address is:
Springer Publishing
Attn.: Privacy Office
902 Carnegie Center Drive,
Princeton NJ 08540

Telephone: (212) 431-4370

We may amend this Privacy Policy at any time. If we make any material change in how we collect, use, disclose, or otherwise process Personal Information, we will prominently post an updated Privacy Policy on our Sites to the extent required by law. Any material changes to this Privacy Policy will be effective 10 days after our posting of the updated Privacy Policy. If you disagree with our Privacy Policy changes, you may de-activate your account.